Objectives and Vision

CyberSoft ˇV Talent Pool
CyberSoft Digital Services Corp. (CyberSoft) was established in April 2000 by a group of industry leaders specializing in the fields of financial business and credit card information systems for decades. CyberSoft provides services to financial institutions with the support of about 180 employees and the rich experience of its founders.


Striving for the Leadership of the Financial and Information Services Industry in the Asia-Pacific Region
CyberSoft has a strong R&D team comprising more than 100 system development professionals. In addition to rich experience in integration of financial and information systems, we provide financial institutions with total solutions and real-time services based on the requirements of the local market. After successfully developing local and global markets, CyberSoft is expanding its business domain from credit card centers to insurance, asset management, and trust industries. In the year 2008, Cybersoft commits itself to becoming the first choice for customers in the financial services market across the Taiwan Strait. In the long run, we will develop ourselves to be a comprehensive financial information and services provider for the financial industry in the Asia-Pacific Region.


HELPeR Operating Philosophies Focusing on Customer Satisfaction and Service Quality
Five Operating Philosophies of CyberSoft:
H: High speed (Efficient R&D and Response)
E: Excellent (The Best Products and Service Quality)
L: Leading (Leading Info-Tech Applications)
P: Professional (Professional Attitude and Skills)
R: Reliable (Safe and Reliable Service)
In short, "HELPeR" is the criterion for the continuing development of CyberSoft.
We ensure the best service quality by entering into SLAs (Service Level Agreements), agreements of quality service, with customers, providing stable systems, implementing strict security controls, and executing standard operational procedures (SOPs).
We promote CMMI (Capability Maturity Model Integration) as a basis for internal process and quality improvements.
We also promote the ISO27001 Information Security Standard to ensure our customers receive the best, the most secure and the most diversified and convenient services.


Manage Complicated Information Systems for Customers in the Digital Economy Era to Enhance Competitiveness, Lower Development Costs, and Reduce Risks.
Assisting enterprises to solve problems encountered during the system building and software development process is the cornerstone of CyberSoft's business. To respond to the changing market quickly and effectively, we introduce innovative technology to help enterprises build highly electronized environments with lower costs to meet requirements emerging as businesses expand.
By introducing cutting-edge n-tier component-based software development technology, including business logic parameterization, standardization, modulization, and optimal operating modes, CyberSoft can significantly reduce software development and maintenance costs for customers and thus improve their competitiveness.



CyberSoft's Values are Employee-Based and Focus on their Development and Satisfaction
The "Value of Employees" is consistent with people-oriented management and an unimpeded communication environment.
Working for CyberSoft can improve professional skills, cultivate correct values towards work, encourage creativity, and enable learning from teamwork. Employees are ready to create a glorious future together with CyberSoft in any circumstances.

Milestones

02/14/2007
CyberSoft earned CMMI Level3 certiufication.
01/31/2007
CyberSoft earned ISO27001 certification.
07/10/2006
Successfully established credit card system for Hua Nan Bank.
05/30/2006
Successfully established ˇ§Taishin Bank outsourced credit card systemˇ¨ which was rated as zero fault by VISA AIS evaluation.
03/27/2006
Became Microsoft Taiwan's Certified Partner.
12/22/2005
Established a high level software development center In Xian :The XI'ANCyberSoft Digital Services Crop.
09/09/2005
Awarded with the contract for credit card system outsourcing with Hua Nan Bank.
07/29/2005
CyberSoft was successfully appraised at CMMI Maturity Level 2.
03/15/2004
CMMI launched officially for overall improvement of service quality.
10/14/2003
New headquarters (known as "New Heart") opened as the core location for CyberSoft's services.
04/01/2003
Entered into an agreement with CardBase to introduce the IC card management system MASCOT to Taiwan.
04/01/2002
CyberSoft established CyberSoft (Beijing) Digital Services Corp. and entered the credit card information outsourcing market in China.
04/01/2001
CyberSoft's credit card processing system for Tai Shin Bank was networked successfully.
07/13/2000
CyberSoft entered into a collaboration agreement with IBM and entered the outsourcing market.
04/01/2000
CyberSoft was established.


CyberFamily

Establishment of CyberFamily to Serve Society

CyberFamily was established in 2001 by Daniel Hu , one of the founders of CyberSoft. The objective of CyberFamily is to expand the scope of CyberSoft to give back not just to employees and their families but also to communities and the entire society. All CyberFamily members can experieHospice Foundation of Taiwan, and promotion of hospice care. These activities were so praised bnce pleasure in helping people via various activities.The activities include blood donation, garbage removal in mountains and from waterways, adoption of the widowed elderly and support of computer training programs for the elderly, support of the y people that the Taipei City Government granted CyberFamily the "Care of the Widowed Elderly in Taipei City, 2002" award for its enthusiasm for public welfare.


CyberFamily Website
http://www.cyberfamily.com.tw